Live / Mobile
This policy explains what account and transaction data bdok3 collects, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions — read this page to understand how your information is managed from first login through every bKash or Upay transaction.
When you create an account on bdok3, we collect the details you provide during registration — your name, contact information, and the payment method you choose to use, whether that is bKash, Upay, or Bank Transfer. We also collect session data: device type, login timestamps, and the pages you visit. This information helps us keep your account working consistently across sessions, so you can step away and return without losing your position in the lobby. We do not sell your personal data to third parties. Data we hold is used only for account management, transaction processing through your chosen local payment rail, and improving how the platform responds on mobile devices common in Bangladesh. Your information is stored on secured servers. Retention periods vary by data type — transaction records are kept as long as required for financial reconciliation, while session logs are cleared on a rolling basis. If you access bdok3 from Bangladesh, your rights and our obligations depend on applicable local law and the region in which your account is eligible. We update this policy when our practices change, and the current version is always the one shown on this page.
Transaction references tied to your bKash deposits are stored for reconciliation. We do not store your bKash PIN or wallet credentials — those remain with your bKash account.
Upay payment references are logged against your account session. Only the transaction ID and amount are held; no Upay authentication details are retained on our side.
Bank Transfer records include your reference number and deposit amount for account crediting. Full bank account details are not stored beyond the verification step.
Not every service you interact with falls under this policy. The four areas below clarify what we control directly and what falls outside our reach. If you have questions about a third-party service linked from bdok3, check that service's own policy.
All data collected at registration, login, and during account sessions is covered by this policy. That includes your profile details, device information, and login history visible in your account dashboard.
Payment references for bKash, Upay, and Bank Transfer deposits and withdrawals processed through bdok3 fall under this policy. The payment provider's own privacy terms also apply on their end.
Game session data — which titles you open, session duration, and wallet balance changes — is captured under this policy to support account continuity across devices.
External links, payment gateways operated by bKash or Upay, and any service outside the bdok3 domain are governed by those providers' own terms. We are not responsible for their data practices.
You have practical options when it comes to the data we hold on your account. Reviewing your stored information starts in your account dashboard after login — your profile section shows the details held on file. If something is incorrect, you can update most fields directly from that screen. For data you cannot edit yourself, our support team handles correction requests. Deletion requests are accepted but subject to the retention requirements that apply to financial transaction records under applicable local law. We aim to respond to all data requests within a reasonable period, though the exact timeline depends on the type of request and the verification steps required. Your eligibility to exercise these rights depends on the laws of the region you are in.
Log into your bdok3 account and open the profile section. Your stored name, contact details, and linked payment method references are visible there without needing to contact support.
Most profile fields are editable directly in your account dashboard. For fields that are locked after verification, submit a correction request through our support channel with the updated information.
If you are unsure what data we hold or how a specific piece of information is used, send your question to our support team. We will identify the relevant data category and explain how it is handled.
For deletion or access requests that go beyond standard account settings, contact support with your account reference. We will confirm what can be actioned and what must be retained under applicable rules.
Privacy questions and data requests go directly to our support team. Provide your account reference when you write in so we can locate your records quickly and give you an accurate response.
Open the live chat widget from your account page after login. This is the fastest path for privacy questions — our team can pull your account record in the same session.
Send data requests or detailed privacy questions to our support email listed in the contact section of your account dashboard. Include your account ID for a faster response.
Many privacy actions — viewing stored data, updating profile details — are available directly inside your account without needing to contact us. Start there before raising a request.
Security, retention, and cookie use are the three areas most questions land on. Here is how we handle each one on this platform.
Access to your bdok3 account is protected by the login credentials you set. Session tokens expire after inactivity. If you notice account activity you did not initiate, contact support immediately through live chat or email.
We use cookies to keep your session active across pages and to remember your device so returning to the lobby is faster. You can adjust cookie settings in your browser, though some features may not work without session cookies.
Transaction records tied to bKash, Upay, and Bank Transfer payments are held for as long as required under applicable financial rules. Session and browsing data is cleared on a rolling cycle. Your profile data stays active while your account is open.
When this policy is updated, the revised version replaces the previous one on this page immediately. The date shown at the top of the policy reflects the last update. Continued use of your account after a policy change means you have seen the current version.
Real questions from people using bdok3 in Bangladesh, answered clearly.
No. We only record the transaction reference number and deposit amount from your bKash payment. Your bKash PIN and wallet credentials are never transmitted to or stored on bdok3 systems — those stay entirely within your bKash account.
Your account data is accessible only to you through your logged-in session, and to bdok3 staff where required for account management or fraud prevention. We do not share personal data with third parties outside of the payment processing required for your chosen deposit method.
You can request account deletion through our support team. Some transaction records must be retained under applicable financial rules for a set period even after closure. Our support team will explain exactly what can be removed and what must be kept when you submit the request.
Log into your account and go to the profile section in your dashboard. Most contact fields are editable directly from there. If a field is locked due to verification requirements, submit a correction request to support with the correct information and your account reference.
Yes, we use session cookies to keep you logged in as you move through the lobby and to remember your device for faster returns. You can disable cookies in your browser settings, but session features — including staying logged in — require them to work correctly.
When we update this policy, the new version goes live on this page immediately. We do not send individual notifications for every change, so checking this page periodically is the way to stay current. Continuing to use your account after an update means you have seen the revised policy.